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The story of a man who worked as a taxi driver in St. Petersburg on a rented car
I am a freelancer. There is a lot of free time between orders. So I decided to find a part-time job with flexible hours.
Anton Serdyukov
At first I only taxied when I had free time, but then I decided to take it seriously and worked for 4 full days. It became clear that it was hard to combine two jobs, and I left. I’ll tell you how to get a job as a taxi driver, what the salary depends on and what are the pitfalls.
Choosing an aggregator
An aggregator is an Internet intermediary between a driver and a passenger. The client orders a car through a mobile application, and the system sends the order to the driver. The most popular aggregators in Russia are Yandex Taxi, Uber and Gett.
If you have your own car, you can work with the aggregator directly. If you don't have a car, you can rent one at the taxi depot. The driver pays a fixed amount for using the car, plus the aggregator takes a commission from each trip.
I chose between Yandex Taxi and Uber. I settled on Yandex: other taxi drivers said that it had better navigation and lower commission.
Some taxi drivers work with two aggregators at once so as not to be idle without orders, but I abandoned this idea. Firstly, the sounds of notifications in the application are already distracting from the road - and here there will be twice as many of them. Secondly, if orders for a trip come to both Uber and Yandex Taxi at the same time, one will have to be abandoned, and this lowers the driver's rating - I will talk about it below.
Having decided on the aggregator, I left a request on the Yandex Taxi website, and they called me back in a few minutes. Upon learning that I didn’t have my own car, a Yandex representative gave me a list of taxi companies in St. Petersburg where I could rent a car.
If I had a personal car, I would not contact the taxi company. Firstly, I would save on taxes and instead of 13% personal income tax I would pay 6% according to a simplified system - you need to be an individual entrepreneur to work with Yandex Taxi. Secondly, as it turned out later, the taxi company sometimes delays payments, and Yandex transferred money to my colleagues who worked directly.
Agreement with a taxi company
After a call from Yandex Taxi, I went to the website of the taxi company and left a request. They called me right away and set me up for an interview. They asked me to bring my passport and driver's license.
At the office, I filled out a questionnaire, the manager told me about the working conditions. Two hours after the interview, they called me back and said that they were ready to cooperate.
They signed an agency agreement with me for the provision of services for connecting to taxi services and a car rental agreement. Moreover, the fact that I rent a car to work in a taxi was not indicated in the documents. Nobody formalized any employment relationship with me - the vacation and the hospital taxi driver pays for himself. As well as income tax at 13%.
According to the car rental agreement, technical inspection, repair and insurance are the care of the taxi company. But if something happens to the car through the fault of the driver, you will have to pay for repairs at your own expense. In addition, the taxi driver must use his own money to refuel the car, pay for parking and washing, and also pay fines.
Before handing over the car, an employee of the taxi company, together with me, examined it and entered all the damage into the acceptance certificate. I advise you to take this carefully: if later on the car there are dents or scratches that are not indicated in the act, the cost of repairs will be withheld from you.
The rent may be fixed, or it may depend on the period for which you take the car: the longer it is, the cheaper it will be. On average, in St. Petersburg, prices range from 1600 to 1800 R per day.
The car is always with the driver, every day it is not necessary to return it to the taxi company. When the rental period ends, the car needs to be washed: a dirty one will not be accepted back.
Working conditions
I managed to work in two different taxi companies - let's call them "Orion" and "Saturn". Their conditions were very different. For example, in Orion they issued a fuel card for a large network of filling stations and obliged them to refuel only there. In "Saturn" it was possible to refuel anywhere. Orion kept a deposit of 2000 R from the driver every week, which was given after the car was returned, provided that everything was in order with it. There were no pledges at Saturn.
2000 R
held one of the taxi companies as collateral
In Saturn, they generally formally approached many things. For example, a taxi company is required by law to issue a waybill to the driver. If a taxi with a passenger is stopped by a traffic police officer and the driver does not have a waybill, the driver may receive a fine of 3000 R. In Orion, at the beginning of the week, drivers received exactly as many waybills as they were going to work, and once a week the head of the motorcade took the documents from them. In Saturn, they simply gave me a pack of waybills “with a margin”, no one followed their filling.
Every day, before entering the line, the driver is obliged to come to the taxi company and undergo a pre-trip medical examination. In Orion, for entering the line without a medical examination, they were fined 300 R. Saturn told me that I can have a medical examination wherever I want.
Despite the fact that Orion worked strictly according to the law, I liked Saturn more. First of all, due to the lack of medical examinations: it is expensive to go to the taxi company every day both in terms of time and money. In addition, there was no red tape with waybills. Yes, and I refueled where I wanted. But this is my opinion as a driver - a taxi passenger may have a different opinion.
How did the working conditions in Orion and Saturn differ?
| Condition | "Orion" | "Saturn" |
|---|---|---|
| Car rental | 1600 R per day | 1800 R per day - daily 1700 R per day - from 10 days 1600 R per day - from 20 days |
| First day of rental | Free until 10am the next day ❤️ | Free until 00:00 the next day |
| Taxi fleet commission | 5% of the order value | No ❤️ |
| How to get rent | Debited from the personal account in the Yandex Taximeter application | By transfer to a bank card or in cash at the office of the taxi company |
| Fuel payment | With the help of a fuel card of a certain gas station network. The money is debited the next day from the driver's account in the Yandex Taximeter application | Cash at any gas station ❤️ |
| Pledge | 2000 R per week | No ❤️ |
| Waybills | Issued strictly by the number of shifts, carefully checked | An empty waybill is issued, fill out - if desired |
| Medical examinations | Spend every day, a fine for going to work without a medical examination - 300 R | You can go to any medical institution yourself. There are no sanctions from the taxi company |
| Car branding | Yandex Taxi stickers, branded checkers on the roof ❤️ | Ordinary car without any taxi signs |
| Inspection at the taxi depot | Two times a week | Not |
| Vehicle and transmission | Skoda Rapid, automatic ❤️ | Hyundai Solaris, mechanical |
Car rental
"Orion": 1600 R per day.
"Saturn":
- 1800 R per day - daily;
- 1700 R per day - from 10 days;
- 1600 R per day - from 20 days.
First day of rental
Orion: Free until 10 am the next day. ❤️
Saturn: Free until 00:00 the next day.
Taxi fleet commission
"Orion": 5% of the order value.
Saturn: No. ❤️
How to get rent
Orion: Debited from the personal account in the Yandex Taximeter application.
"Saturn": By transfer to a bank card or in cash at the office of the taxi company.
Fuel payment
"Orion": With the help of a fuel card of a certain gas station network. The money is debited the next day from the driver's account in the Yandex Taximeter application.
"Saturn": Cash payment at any gas station. ❤️
Pledge
Orion: 2000 R per week.
Saturn: No. ❤️
Waybills
Orion: They are issued strictly according to the number of shifts, they are carefully checked.
"Saturn": An empty waybill is issued, fill out - at will.
Medical examinations
"Orion": They spend every day, the fine for going to work without a medical examination is 300 R.
Saturn: You can take it yourself in any medical institution. There are no sanctions from the taxi company.
Car branding
Orion: Yandex Taxi stickers, branded checkers on the roof. ❤️
Saturn: An ordinary car without any taxi signs.
Inspection at the taxi depot
Orion: Twice a week.
Saturn: No.
Vehicle and transmission
Orion: Skoda Rapid, automatic. ❤️
"Saturn": Hyundai Solaris, mechanical.
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Yandex taximeter
You need to install the app before you can ride. "Yandex Taximeter". It only works on Android. The app will ask you to enter a phone number. If the taxi company has correctly connected you to the system, you will receive an SMS with a password.
The main purpose of Taximeter is to transmit information about orders. In addition, the application shows how much the driver earned, where he went, etc.
To start accepting orders, you need to move the slider in the upper right part of the screen from the “Busy” position to the “On Line” position. When an order arrives, the driver has a few seconds to agree.
At this moment, the driver sees only the place where the passenger is waiting, and the time that must be spent to get there. Information about the final destination and the cost of the trip will appear only after the client gets into the car. This is done so that drivers do not choose only those orders on which they can earn a lot. If you agree and then reject the offer, it will affect the driver's rating.
Rating. This is the average rating given by passengers to the driver in the Yandex Taxi app. For example, if 30 passengers put a four, and 20 - a five, then his rating will be 4.4. Only grades from the last 60 days are taken into account.
The rating affects the distribution of orders. If at the time of the order there are several taxis at approximately the same distance from the client, Taximeter will give the order to the driver with a higher rating. As a result, the lower the rating, the less orders come. If it drops below 4, orders will stop coming at all.
If you want passengers to give you fives, and your rating goes up, I recommend being polite, driving carefully and helping with luggage. Keeping up a conversation during the trip is worth it only if the client himself is determined to communicate: some passengers are annoyed by obsession.
Arriving at the place of order, you must press the button "On the spot" in the application. If you arrived faster than the navigator calculated, you will have to wait until the time allotted for them to travel to the place expires. Only after this will the countdown of the passenger's waiting time begin - the first five minutes the taxi is waiting for the client for free. If the driver is late, the passenger will still get their free five minutes of waiting.
Most of the time, orders came to me smoothly, but there were periods of calm. If there are no customers, then it is better to rush to where there are not enough cars. On the map in the application, such areas are highlighted in color: the darker the area, the more taxis are needed there. The darkest - purple - color is the zone of increased demand. There are not enough cars here and there are double tariffs - you can earn more.
If you want to take a break or it's time to finish work, the driver must move the slider to the "Busy" position. Taximeter will offer to search for orders on the way home: the home address is specified in advance in the settings. But then how lucky: I got a passing order only once.
Quality control
"Yandex Taxi" checks the quality of service not only with the help of passenger ratings, but also in other ways. They look to see if the car is clean and not seriously damaged. If you are transporting children, there must be a child seat in the cabin. They also check whether the car model, color and number match those entered during registration with the aggregator. The driver must always have a driver's license, vehicle registration certificate, OSAGO policy and a waybill with him.
To check all this, Yandex-taxi uses mobile and photo control. Once every three days, the application reminds you that it is time to go through photo control: right in the application, you must take a picture of the car from all sides, as well as an open trunk, interior and all documents. If you ignore the message, then in an hour they will close access to new orders.
I advise you to take pictures in a quiet place, such as a parking lot or, in extreme cases, on a street where there is no heavy traffic. Otherwise, you will not be able to take a good picture of the left side of the car and you will have to run out into the roadway, risking getting under the wheels.
With mobile control check the same. The difference is that the check is carried out personally and without warning. You receive a regular order, but after you accept it, the system asks you to arrive at a certain point for control, where Yandex-taxi employees are already waiting. In my case, it was usually a parking lot at a large shopping center. Controllers take pictures of the car themselves and check if all the documents are in place.
I went through mobile control twice, no problems arose. Interestingly, the driver receives a reward for passing mobile control - as if he had completed a regular order. Moreover, the aggregator does not take a commission. The last time I earned 64 R in 10 minutes: I spent 5 minutes to get to the checkpoint, the same amount for the procedure itself.
personal account
Each driver in "Yandex-taxi" open a personal account. Its status can be monitored in the "Taximeter" in the "Balance" tab. Through this account, all settlements between the aggregator, the taxi fleet and the driver are carried out. From here, Yandex writes off its commission, and the taxi company - money for renting a car.
When a passenger pays for a taxi using a card, the money is automatically credited to your account. Sometimes there are shifts when most customers pay in cash and there is nothing to write off from the account. In this case, you can replenish the balance yourself: in Orion I did this through a special terminal, in Saturn I simply gave money to a taxi company employee. If you go negative, the aggregator will disconnect the driver from orders. Therefore, it is better to replenish the account with a margin.
In addition to the balance, Taximeter automatically calculates earnings. This is the driver's revenue minus the commissions of the aggregator and the taxi fleet. Tips and aggregator bonuses, including so-called subsidies, are included in the revenue. A client can leave a tip in the Yandex-Taxi mobile application, and they will be debited from a bank card. The aggregator does not take commission from tips.
Subsidies are awarded for the execution of orders that cost less than 100 R. In fact, Yandex Taxi pays extra money for trips that are not beneficial to the driver. For example, for an order that will cost the client 79 R, the driver will be paid extra 21 R. This is done so that taxi drivers do not refuse small orders, and customers use the service even for trips over short distances.
Expenses
The main expenses of the driver, in addition to rent, are gasoline, aggregator commission and car wash.
For gasoline for four days of work I spent 3330 R. Of these, only 2112 R - 13% of the revenue - came from fuel that I burned while fulfilling orders. The remaining 1218 R went to waste: I went to the taxi company and back, rode around the city in search of orders, etc. If you work in areas of high demand and do not move aimlessly around the city, you can reduce idle mileage.
Commission"Yandex-taxi" depends on the cost of the trip: the more expensive it is, the less the aggregator takes from the driver. Below 15%, my commission did not fall. The maximum that had to be paid was 28%. On average, for four days of work, I paid the aggregator 18% of the revenue - 2754 R.
Washing cost 300 R. For all the time that I worked, there was no rain and the car did not get dirty. At the beginning of each shift, I myself wiped the windows, shook out the rugs and cleaned the interior: a passenger will not give a high mark to a driver in a dirty car. I drove the car to the car wash only once - before returning the car. Moreover, I managed to save money: the drivers of the taxi company with which I collaborated were given a 50% discount.
How much can you earn
I transferred data on completed orders from Taximeter to Excel and analyzed my income and expenses. The result is a large table. I calculated that if I subtract the cost of rent, car wash, gas, and idling around town, my break-even point—the amount of time I need to spend driving to recoup costs—is 10 hours a day. In other words, for the first 10 hours of the shift, I sort of worked for Yandex Taxi, a taxi depot, a gas station and a car wash. And only at the eleventh hour did I start earning.
I also included in my income the money saved by having a rental car on hand at all times. For example, once I took my wife and children to the suburbs of St. Petersburg - a taxi would cost 863 R. True, it must be borne in mind that the first half of the day of rent was free for me - this is a taxi fleet bonus for new drivers. Otherwise, the real profit would be 900 R less.
How much did I earn in four days
| Revenue | 16 326 R |
| Car rent | –6300 R |
| Petrol | −3330 R |
| Commission "Yandex-taxi" | −2754 R |
| Washing | -300 R |
| Taxi Savings |
Despite the constant growth in the number of people driving a personal car, taxi services do not lose their relevance. This is a good source of income. How you can make money as a taxi service, you will learn in this article.
High competition
The outward simplicity of working in a taxi regularly attracts new drivers. And almost immediately they face high competition. To cope with it, not to be disappointed in the chosen profession and reach a stable income, it is important to monitor the prices for taxi services and their quality. In addition, even at the initial stage, future taxi drivers should learn the basics of a successful start, existing ways to earn money and increase income.
Top 3 mistakes new drivers make
In pursuit of quick money, inexperienced taxi drivers make a number of mistakes. Here are the most common ones:
- Striving for a large number of orders. By reducing the time to complete the next order, the driver often has to violate the rules of the road, which causes additional costs for paying fines or eliminating the consequences of an accident.
- Neglect of the distance between the previous and subsequent passenger. Lack of control of routes causes high transport costs. Their value directly depends on the number of working trips and extra kilometers during their execution.
- Poor communication with clients. It is important for a taxi driver to be polite with each passenger, regardless of the behavior and level of education of the latter. To earn a good reputation and constantly replenish the customer base, a taxi driver needs to quickly adapt to the mood of any person, always be friendly and welcoming.
Secrets of high earnings from experienced taxi drivers
Experienced drivers know that making money in a taxi is real. For a stable and regularly growing income, it is important to follow some simple rules:
- keep the salon clean. It does not matter which car the taxi driver provides services on: personal or work. A pleasant atmosphere inside, unobtrusive music, clean seats and surrounding objects are a guarantee of passenger comfort, which can leave a good tip as a token of gratitude;
- adhere to a careful driving style. Harsh accelerations and extreme braking are not only the cause of increased fuel costs, but also discomfort for the client. Of course, unless he himself demands to move faster when he is late;
- know the city and make the best route. An experienced driver without the help of a navigator knows how to take the client faster, where to bypass traffic jams. So he saves time for both the passenger and himself, getting the opportunity to fulfill a greater number of orders.
When is the best time to tax?
Riding all day long in search of passengers is unprofitable. And experienced taxi drivers know this. To obtain a stable high income, it is necessary to take into account the time of day, days of the week and weather conditions. There are periods when it is not worth taxing. For example, at noon time on weekdays, as well as on Tuesday, the number of orders is small. Therefore, knowledgeable taxi drivers take a short break at lunchtime, and on Tuesday they most often have a day off. In good weather, many people prefer to walk. But sudden rain, heavy snowfall or severe frost increase the number of people who want to use taxi services to get home faster.
The peak of taxi orders falls on:
- morning and evening of weekdays, when a large flow of potential customers goes from home to work and back;
- evening and night hours before Saturday and Sunday;
- the beginning of a new working week, when many refuse to travel by personal transport due to a well-spent weekend.
Proper timing allows the driver to always have a sufficient number of passengers.
What is the real income in a taxi?
To answer this question, it is important to keep track of income. Usually this is done by the hour. It is most advantageous to carry out frequent orders located close to each other. In this case, the taxi driver receives a fixed payment "for the delivery of the car" and the calculation of the meter for mileage. On average, a taxi driver can earn from 250 to 300 rubles per hour. Working with two days off a week with an 8-hour working day, the approximate net income will be about 45,000 rubles. This amount can be increased, for example, by increasing the daily work time. But it should be borne in mind that in this case the taxi driver himself will experience serious stress. Therefore, it is better to stick to a schedule that is comfortable for you.
How to earn more in the taxi service
Many drivers start their activities in a taxi, settling in large companies. Orders in them are distributed evenly among all registered taxi drivers, and a certain percentage has to be paid from daily earnings. But there are several ways to increase your own income:
- development of a base of regular customers. To do this, taxi drivers hand out business cards. If the passenger likes the trip, then with a high probability he will apply for taxi services to a trusted driver;
- order quality control. Here the main role is played by the status of the client. A wealthy passenger can give a good tip, which is unlikely to be received from a company of students or workers from a construction site;
- search for clients "by hand". This technique is most often resorted to by drivers engaged in private transportation. For taxi ranks, they choose places near institutions where a taxi service may be required at any time (polyclinics, hospitals, schools, kindergartens, etc.).
In this way, every driver can increase their income and create a good basis for starting to work for themselves.
Features of work in the suburbs and intercity
Suburban and intercity transportation is a separate category of orders. They are priced at the "wholesale" rate. At the same time, the income received often does not correspond to the time spent. Earnings on intercity transportation can be profitable if the driver finds passengers on the way back. You can do this via the Internet or by stopping at the bus station. Often, taxi drivers take several passengers at once, dividing the cost of the trip between them equally.
Optimal time for intercity and suburban transportation
The best period for working in the intercity and suburbs is considered to be the time from mid-spring to early autumn - the active phase of holidays and vacations. Also in the summer it is much easier to find fellow travelers on the way back. The choice of time of day for the trip depends to a large extent on the experience of the taxi driver. Day trips are considered the safest. At this time, there is usually good visibility of the road, the risk of meeting inadequate passengers while intoxicated is much lower. And the driver himself is not tired, which means that he is less likely to fall asleep at the wheel or get into an accident.
Taxi service earnings on transfers
The transfer is a work on a preliminary order. Most often, this service is used by passengers traveling on a trip. When planning a trip, it is convenient to book a car in advance to get to the airport or hotel.
Benefits for the taxi service from transfer transportation:
- high price. The transfer is most often associated with a trip over long distances. At the same time, the tariff is fixed and much higher than the city one;
- paying customers. Passengers use a pre-booked taxi for their own comfort and are willing to overpay to get to a place on conditions that are convenient for them;
- happy drivers. The time spent on the transfer trip is justified by the cost. Therefore, taxi drivers are happy to agree to such orders.
If the company provides for a pre-order, then this helps to attract both new customers and drivers who are not averse to increasing their earnings on a well-paid service. Taxi service can become a source of stable and high income. And taking into account the above recommendations, a competent driver will receive from work not only profit, but also pleasure.
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Taxi driver is one of the most popular professions of our time. But, apparently, there are still not enough taxi drivers, since 90% of them work above the norm. With the advent of appropriate applications, services compete with each other and low prices lure passengers to them. And now “our people take a taxi to the bakery” as well. And I take them there.
My name is Igor and for website I will tell you without embellishment what it is like to spend your working day behind the wheel and drive from 200 to 600 km per shift.
Wanted to work temporarily
After moving to another city, work was difficult. I had my own, not new, but a good car. Therefore, the idea arose to take a taxi. It was very easy to get set up... took less than an hour to complete.
No one checked either the technical condition of the car or the skills - the experience was determined by the date of receipt of the driver's license. I liked the free schedule, communication with passengers was not annoying, I liked the daily payments and tip - so I name everything: the money in excess of the cost of the trip, and the change that was not taken away.
As it was before
Having traveled a bit in my car and working through the application, I realized that it was not profitable: the poor state of the roads in Tula was killing the car day after day. Therefore, I switched to a taxi company on a regular car. There was a shift schedule and their dispatchers. The scheme is simple: the client called the operator, he spoke the address on the air. All connected taxi drivers started in response shout your numbers on the radio.
To be heard, you needed a radio installation in the car. They were 100, 200, 500 watts. The latter is the most powerful, but very expensive. But all self-respecting taxi drivers still hunted for her. I remember this time with nostalgia. But then problems with payments began, the management had a task fine the driver for any reason- in the end, I earned only 30-40% of my revenue.
As it is now
I switched to Yandex.Taxi, and everything became completely different: an order appears on the gadget’s screen, and in 15 seconds you need to decide whether you will take it or not. If the car is not branded and there are no inscriptions with the names of one taxi on it, then you can work with different applications. So, if you got into a car with a driver who has several tablets installed on the panel at once, then it works with different services.
I often travel between cities, since Tula is conveniently located - close to Moscow. Not far from Domodedovo airport, away from Vnukovo and Sheremetyevo. This is very beneficial for me, as I drive passengers at the “comfort” rate. I don’t want to give up this part-time job when I finish working in a taxi.
How the work is built
If you take orders through the application, then you just launch it when you are ready to go on line, and that's it. We need undergo photo control every 10 days- all for the safety of the passenger. But many people tidy up their cars with the help of Photoshop, and at the same time change the numbers and seals in the certificates. So either non-professionals or inadequate drivers get to work.
Taxi companies with a dispatcher have not disappeared anywhere, now they just use mobile phones - the dispatcher calls, offers an order, if it’s profitable for you, then you take it. According to the second scheme, I work with intercity - in case there is no order back or there is no return, I take BlaBlaCar fellow travelers to recoup the cost of gasoline. I won't say it's a dream job but I definitely like it. Communication with people also bears fruit - I found several business contacts in my second job.
Taxi for customers has become much cheaper
Previously, people could not afford taxis. Now, driving a car almost daily has become a common thing for everyone. Moreover, many agree and go to work in one car. And it turns out that three or four of us even cheaper than public transport.Drivers give a share of what they earn to Yandex and the taxi fleet. I pay 12% to Yandex and 6% to the taxi company, which gives me access to the system.
Earnings are unstable
It happens that you need to go to the airport every day, and sometimes a week of downtime. It is necessary to receive a lot of orders in the city in order to get the same money as for intercity. In the city advantageous to line up, when the amount with the price increase coefficient is considered for the trip, which steadily increases in snowfall, frost, heavy rain and, of course, during rush hour.
I often have to meet and escort foreigners to airports. I try to make them feel comfortable, I communicate with them in broken English and with an online translator. Sometimes on New Year's holidays they leave a tip in foreign currency, it really lifts the mood and motivates to work further.
The most frequent requests
“Can you not buckle up?” - I react calmly to this. Each adult is responsible for himself - if he stops the traffic police, then let him the passenger pays the fine, if it is important for him to go unfastened. I don’t take the five of us into the car - they have to be refused immediately.
Amazed by people who want to bring children without a car seat:"It's a 5 minute drive right there." I never agree, and not out of harm - for such a violation a fine of 3,000 rubles to the driver. However, I heard stories that they can apply the article "On the provision of services that do not meet security requirements." If suddenly an accident happens and someone gets hurt, then you can get a real prison term.
There was another case: I was driving in a car with a woman, and during the trip she called quality control service and asks if the driver offered music. And she replies: “No, he didn’t offer me music or climate control, and he didn’t offer me this, and this ...” For such a review, they give me a fine, a small one - 50 or 100 rubles. But the question remains open: is it really so difficult to ask a taxi driver to make it warmer if it's cold? At the beginning of my work, I offered all this to passengers, but I noticed that it only irritated them, and I stopped.
What are the passengers
Taxi drivers work 12-14 hours a day, and the person behind the wheel must be stress-resistant, as passengers are different. I noticed that those who calls on the phone, they often go out for a long time, they cannot find my car, they are very drunk. Sometimes huge people sit in the front and cannot even fasten their belt there, although they could easily get in the back seat. I drove one madam 2.5 hours to the suburbs and back, and all this time she was talking on the phone! During that trip, I realized that the main problems in life are hair and nails.
Passengers who order through the app, are very different: they go out quickly, which is very important, especially during peak loads. But here, too, sometimes there are people for whom 100 rubles is a lot, and by their behavior they show that everyone owes them: they walk for a long time, knowing that the car is already waiting, they try to change the route without increasing the price. There is no point in arguing with such people, I try to cancel such trips or drop them off.
It happens that a passenger orders a car and leaves in front of your nose in another car without warning. Then you have to stand still for 10 minutes and cancel the order by clicking the "Customer did not exit" button. Over time I get a bonus from the system for idle travel to the address and simple.
Why are we asking for 5 stars?
Yandex controls the activities of drivers through rating scales. Moreover, this is a whip method: refused an unprofitable order - a minus in the rating. Received bad reviews from the client - minus the rating. You fulfill few orders - the rating does not grow. Namely, it directly affects the salary: thanks to it, good orders appear in large quantities. The first weeks I did not earn at all, as there were few orders and they were not the most convenient and profitable. But I had to take what was given.
All these rules exist to ensure that the service as a whole is convenient and safe for customers. As a carrot, the application often pays the driver extra for orders. The client pays one amount, and the system calculates the bonus up to an acceptable amount for such work.
Things are often forgotten in a taxi
Phones were left a couple of times, I returned them and did not demand money for it, but the people themselves gave. One day, guys from other cities thought they had forgotten my MacBook and offered € 500 if I returned it. But unfortunately I didn't have it. They obviously didn’t forget it at my place, although they didn’t believe it - they decided to check with the police on video cameras. But they got into the car without a computer.
Safety
Previously, a client called a taxi from a landline phone or simply caught a car at the side of the road, and we did not know anything about him, except where and where to take him from. Anyone could get in the car., and, if something happened, it was almost impossible to find a person.
Now we are not afraid of passengers.We have a lot of information about them: phone number, passport number to which the SIM card is attached, and even links to social media profiles. It is clear that with desire and perseverance, you can figure out how to deceive the system, but we have become calmer. And even more so for passengers: they understand that the likelihood of committing criminal acts against them is excluded, all actions are recorded.
There are different types of drivers
When work becomes scarce, we gather with a group of drivers near a shawarma cafe - we discuss clients and life situations related to them. I divide all taxi drivers into 3 types:
- hard workers - those who work here constantly;
- bombils are drivers without licenses who live on one-time earnings, overestimate prices as much as possible, become impudent for any reason;
- adventurers - they, as a rule, work not for the sake of money, but for the sake of casual connections, some kind of fraud and just adventure.
The oversupply in the market is created by amateurs.
Some people go to the line a couple of times a week in the evening or in the morning before work to complete several orders and get easy, in their opinion, money. But they quickly realize that this is not profitable. Today they rejoice that spent a little gasoline, and earned several times more.
How to save on taxi
- Paying by the minute can sometimes save you money on short trips. In this case, when ordering a car, the end point of the trip is not indicated. But this method only works when there are no traffic jams in the city.
- Try moving the icon around the map within walking distance of the pickup location and the drop off location. Sometimes the cost within one pedestrian crossing can vary by 100 rubles.
- If you follow promotions on different services, you can catch discounts on trips.
- Install some apps on your phone. Each taxi has its own price calculation algorithms, so at the same time from the same address they will offer different prices.
- Book in advance. For example, you know that you will arrive or arrive at a certain time at a train station or airport. Especially for such cases, some applications allow you to order a car in advance. This is especially true if the trip is planned during rush hour, because the multiplying factor in this case will no longer affect it.
If the trip went smoothly, then feel free to give a good rating driver in the app. So you help him to increase his rating and in the future receive more quality orders and, accordingly, earn more. And don't be shy leave negative feedback if you didn't like the ride. To begin with, such taxi drivers will fill fewer orders and, perhaps, eventually stop working.
According to the taxi driver's code, we cannot be the first to start a conversation unless it is directly related to customer service. Therefore, if you are bored on the road and you want to communicate, then look thoughtfully out the window and say: “Oh, now they brought the country ...” Until the end of the trip, you will have an unforgettable dialogue with the driver.
How often do you use taxi services? Are you satisfied with the service?
Drivers who work with Yandex.Taxi can have very different incomes, even if they spend the same amount of time on work. The one who knows about some tricks and applies them in business will have the greatest earnings.
What determines the driver's income
The amount of money earned per shift is primarily affected by the number of completed orders and the cost of each of them. Why do some taxi drivers get more calls and others less? The following points are essential:
- rating formed based on the results of the last 60 days;
- customer reviews about the driver;
- the presence of Yandex.Taxi symbols on the car body;
- compliance with work rules.
First of all, the size of the taxi driver's income depends on the rating. It must be at least 4.5 points. If this indicator falls below, new orders temporarily stop coming.
Starting to cooperate with Yandex.Taxi is a simple matter. Enough on sitetaxi.yandex.ru leave a request. The manager will contact you and connect you to the service, after which you can go on the line, independently building your schedule.
To earn more money, you need to know the following.
- The main assistant to the driver is the Taximeter. With it, you can easily determine which parts of the city currently have the most orders. Accordingly, you need to go there so that the work takes place without downtime. Experience shows that the maximum number of calls comes from densely populated areas, as well as from shopping and entertainment centers, train stations and airports.
- It is a mistake to consider short orders unprofitable. And there are several reasons for this. For example, in the same time, you can complete one large or three small orders. And with the second option, the amount of earnings, as a rule, will be more. In addition, the service itself pays the driver extra for calls with a small cost and assigns additional points that increase the rating.
- Holidays are the best time to work. On such days, the number of calls increases significantly and an additional coefficient is charged.
- Many beginners do not want to work at night and miss out on their benefits. Travel rates after midnight are higher than during the day. An additional plus is that at night there are almost never traffic jams.
- The Yandex.Taxi service provides the driver with complete statistics that allow them to objectively determine which days and hours are the most profitable for work. The information is displayed in the form of a graph, automatically built on the basis of data on previously received applications.
- Prices for trips at Comfort, Business and Premium fares are significantly higher. To receive such orders, you need to have a car that meets the requirements and undergo a little training. For those wishing to work with foreigners, Yandex offers language courses.
- Experienced taxi drivers distribute business cards to customers. If the passenger liked the way the trip went, he will probably make a second order.
- To have a high rating, it is important to remember about driving etiquette. Pay attention to comments and personal messages coming to the Taximeter screen. Don't forget to go through photo control. Also keep in mind that the impression of the trip is formed by passengers not only from your driving style, but also from communication, as well as from the cleanliness of the body and interior. More satisfied customers - higher rating.
- It is more profitable to work with the status of an official partner of Yandex.Taxi. To get it, you need to paste over the body of the car with company logos. In this case, you will receive orders in priority order, and the service commission will be reduced.
Summary
These are all the main nuances that you should know about in order to successfully earn money in Yandex.Taxi. The more and better you work, the more significant the financial result. However, this is true in almost all areas of activity.
